Pamela Doyle, Chief Fujitsu PC Results of America Seat, CDIA and The TWAIN Working Gathering AIIM, Admonitory Exchange

Presentation Transcript

"The Case for Disaster Recovery—Protecting Critical Data" Pamela Doyle, Director Fujitsu Computer Products of America Chair, CDIA+ & The TWAIN Working Group AIIM, Advisory Trade Member

The World is Different Today Global economy Worldwide financial lull Unprecedented number of monetary mistakes Governments creating controls for overseeing business content Terrorism and bio-psychological oppression are a consistent risk

Organizations are Seeking Ways To: Broaden showcase outreach Streamline cost of working together Effectively oversee business content Enable better B2B and B2C correspondences Protect profitable information and guarantee business congruity

Selected Technologies Have a Higher Priority for IT Professionals Cellular telephones Blackberry two-way pagers (RIM) Non dial-up get to innovations (ISDN, DSL, link, remote) Document imaging SSPs, HSPs, ISPs and SANs

Types of Disasters Dangerous climate conditions Typical climate conditions Earthquakes Fire Volcanic ejections

Human brought on fiascos Vandalism & burglary Teenage fierceness Computer infections Terrorism & bio-fear mongering War Intentional manner of business records Any information stockpiling catastrophe Types of Disasters

What Can Be Lost? Home records Historical records Valuable research discoveries Business records

How to Recover From a Data Storage Disaster The capacity to recoup depends exclusively on "pre-arranging" Y2K arrangement arranges Implementation of DRP (counting DI) Simple "practices" Secure remote get to programming & equipment Backup every now and again Mirror information off-site

What Vertical Markets Need DRS "What vertical does not have a significant data resource?"

An Organization Information Asset can Exist in Various Forms Graphics Electronic E-mail Audio Clips Streaming Media (Video) and Paper!

Volume of Paper It is evaluated that 90% of data is still held on paper 2.7 billion sheets produced every day Average report is duplicated 19 times 200M records documented day by day

U.S. Utilization of Paper The quantity of pages expended in U.S. workplaces is going up 20% every year Reached a trillion in the year 2000

Paper Documents Must Be Con-verted to an Electronic Format Capture pictures Retain as picture or concentrate information Create metadata Manage the information Secure the information (store CDs, WORM, MO) Protect off-site (the more repetition the better)

Archive and recovery OCR/ICR Forms preparing Content administration Data warehousing ECM Technologies Data Mining Publish on Demand Key From Image Business Process Management C.O.L.D., ERM

Regardless of what DI arrangement is being executed to ensure an association's data resource, it is basic the System Integrator and the End User comprehend the significance of the catch sub-framework.

Why? Passage point for digitizing data Success or disappointment of usage 20 percent of beginning speculation 80 percent of on-going working expenses

Other Technology Trends Aiding in Disaster Recovery Internet Distributed catch Image handling Color Increase in the quantity of administration agencies Advances away innovations

Who is Responsible? VAR/SI Vendors CEO and Board Room IT Department Managers Records Manager Professionals Legal

Determine information misfortune resilience Determine sorts of data that ought to be caught Determine off-site stockpiling arrangement (a few suppliers in various areas) Get taught Disaster Recovery Plan

Assign DR advisory group and seat Work with a proficient VAR/SI Write the arrangement Implement the arrangement Test the arrangement Review at pre-decide interims Disaster Recovery Plan

"Organizations enduring a debilitating catastrophe without a DRP: Only 43% resume operations Of the 43%, just 29% in business 2 years after the fact Total of 87% will be bankrupt in 2 years" Contingency Planning Research Ramifications

Where is your basic information put away? Is your information reflected off site? To what extent can your business make due without access to your information and specialized administrations? What amount long haul harm could downtime bring about to your client connections? How do these contemplations weigh against planning and executing a DRP? Some Fundamental Questions

Recently, Tom Brokaw, NBC Nightly News, reported how the FBI is utilizing Document Imaging innovation to catch records (correspondence, maps, and so on.) found in the holes of Tora Bora to helper in the war against psychological warfare. Report Imaging Aides in War Against Terrorism

Victims Getting Back to Business As Usual Euro Brokers, Inc. Realm Blue Cross and Blue Shield Securities and Exchange Commission Reported in December, 2001 issue of Transform magazine Marsh & McLennan Company

Cuts costs Accelerate business forms Ensure administrative consistence Enable better business to business comunication Protect information ROI

Superior Court of Cobb County, GA Business Problem: Real home records took 46 days to be recorded 20 representatives needed to work 66 hour work weeks The courthouse was coming up short on space, they were taking a gander at building a "$10 Million" storeroom Implementation Objectives: Reduce pivot Reduce worker hours and dispose of extra minutes Give individuals remote access to the courthouse's open data Eliminate building speculation

Superior Court of Cobb County, GA ROI: 46-Day deferral to 3 hour turnaround Eliminated courthouse representative additional time Eliminated requirement for $10 million archive storeroom

City of San Diego SD Data Processing is a non-benefit open advantage enterprise Metropolitan Wastewater Department Dept. manages taking wastewater and releasing in the sea after treatment (intensely controlled) Problem: Documentation in regards to city's adherence to state and government measures must be in a split second accessible for audit

City of San Diego Solution: Kofax Ascent and 99 arrangement scanners used to catch 88K pages for every month ROI : Ability to catch extensive variety of archives (sizes and shading) Immediate access to reports Ensures they are in administrative consistence

Willamette Industries Paper and Lumber Manufacturer situated in Portland, OR Business Problem Too numerous worker hours spent recording and recovering archives Physical space to store was getting to be unreasonable Needed a calamity recuperation anticipate basic data resource

Willamette Industries ROI Processing time decreased from 17-20 minutes to 20 seconds Reduced stockpiling costs Accelerated business prepare by empowering clients to have guide access to archives Ensured security of information from any information stockpiling catastrophe

Scanner Market Description Workgroup (< $2K, < 20 ppm) Departmental ($2 - 6K, most 20-36 ppm) Low Volume Production ($6 - 12K, most 36-50 ppm) Mid Volume Production ($12 - 29K, most 42-85 ppm) High Volume Production (>$30K, >60 ppm)

Get Educated Join exchange associations Research potential equipment and programming arrangements Network with partners who have executed comparative arrangements Retain the administrations of learned VARs/SI End User Call to Action

CompTIA (www.comptia.org or cbowman@comptia.org) CDIA+ AIIM (www.aiim.org) AIIM Trade Show AIIM ECM Tour (October/February) More Information