Home office Venture Informing Activity (HEMI)

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Excess and failover for E-mail, Calendar and BlackBerry administrations for HQ ... Full backing for BlackBerrys utilizing the BlackBerry Enterprise Server adaptation 4.0 ...

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Central command Enterprise Messaging Initiative (HEMI) Information Technology Exchange February 28, 2005

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What is HEMI? Brought together, Integrated E-mail, Address Book and Calendar with bolster f or 4000 clients Secure Instant Messaging to other HEMI users* * Solution as of now for PC clients as it were. Macintosh arrangement is being tried by Microsoft. Secure File Sharing & Collaboration Secure Remote Access from anyplace PDA bolster (BlackBerry/Treo*/PocketPC*/Palm) * Treo & PocketPC presently in pilot mode at HQ.

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HEMI Project Overview In a report discharged in June, 2004, the President's Commission on Implementation of U.S. Space Exploration Policy tested NASA "to change itself into a leaner, more engaged organization." Administrator O'Keefe expressed that the change will include "investigating better approaches to advance and actualize change." Additionally, he highlighted the need to "[develop] the apparatuses and procedures we have to effectively propel the Vision for Space Exploration. Doing as such will empower us to step into space and revive the development and entrepreneurial abilities that is our legacy to mankind." The HEMI venture is one of numerous new devices asked for by the Administrator as the Agency experiences its change.

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HEMI Desktop Migration

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HEMI Migration Goals Goal is to relocate 95% of ODIN-bolstered HQ clients moved to HEMI by March 31, 2005 (2030 seats) While ISEM will keep on providing general Systems Integration and Project Management, ODIN will play out the desktop movement. Consumer loyalty will be guaranteed through: Clear and open correspondence between all associations occupied with the exertion Performing opportune and powerful Outreach and follow-up Minimizing disturbance to clients' work routine Ensuring complete and compelling client preparing and documentation Performing mistake free movement of clients into the HEMI environment Ensuring auspicious and successful pre-and post-relocation bolster all through the movement procedure

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Meeting Maker Cut-more than 3/31 April Schedule Overview 1/31 2/7 2/14 2/21 2/28 3/7 3/14 3/21 3/28 4/4 - 5/31 User Orientation and Training User email "tidy up" Migration Planning and Scheduling email & Address Book Migration Quality Assurance Help Desk, ICPM, COA Support

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Estimated User Impact for Migration 95% of all ODIN-upheld clients to be moved by March 28 – packed time allotment Proximity changes and adaptability on particular client time span will speed the procedure Expect a normal of two hours transformation time for each client - exceptionally factor client to client Some clients with expansive/complex mail organizers may take longer than 2 hours – normal is 1 to 1 ½ hours Blackberry Users need gadget introduce amid change to get it diverted

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Training Lunch & Learn sessions and classroom preparing is accessible through the Computer Training Center. For more data on CTC preparing openings contact the CTC at: 358-1111 or email your request to ctc@hq.nasa.gov HEMI Website has broad preparing materials. ( http://www.hq.nasa.gov/hemi ) Users who experience any issues or issues ought to call the Help Desk.

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How clients can help the movement Users can help the HEMI relocation group in the accompanying way: Ensure that your tablet and BlackBerry are left at your work area for use amid the relocations. BlackBerry clients should leave their support. Inform your COA/ICPM of any "power outage" dates for booking your movement. Inform your COA/ICPM of any "favored" date and time for planning your relocation.

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HEMI Technical Overview Jay Moore

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HEMI Features & Benefits Agency wide ability Significant experience all through the Agency Exchange framework underway Leverages existing speculations Large number of lessons discovered that have been connected! Generation devices empowering Agency wide calendaring HEMI gives the primary office wide Global Address List (GAL) and cross focus calendaring capacities Currently the NDC Active Directory has more than 70,000 articles including a client or a contact for each NASA Civil Servant and contractual worker in the X.500 registry The NDC SharePoint administrations, https://portal.nasa.gov , permits extend groups to store all venture related information in a solitary area and is open from anyplace

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HEMI Features & Benefits In-Place Infrastructure Strong WAN network Fast, profoundly versatile SAN foundation Mature Data Center Facilities In-Place Labor Experienced Microsoft Engineers In-house Extensive Microsoft Clustering and Wireless PDA encounter Operational SAN encounter ODIN enlargement

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HEMI Features & Benefits In-Place Operations Integrated 24 x 7 Help work area, System administrator and vast Intrusion Detection Enterprise Tivoli usage Improved Disaster Recovery Redundancy and failover for E-mail, Calendar and BlackBerry administrations for HQ HEMI E-mail and calendaring is accessible from any Internet association utilizing HTTPS (no uncommon programming or VPN required)

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HEMI Features & Benefits Full support for BlackBerrys utilizing the BlackBerry Enterprise Server form 4.0 Wireless E-mail synchronization Wireless Calendar synchronization Wireless Directory query (GAL) Sent mail synchronization Encrypted PIN to PIN Remote slaughter of BlackBerry gadgets Strong support from the seller group Many merchants give add-on administrations (e.g. against infection, hostile to SPAM, encryption modules) Widely accessible API permits merchants a generally simple coordination way

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High-Level HEMI Architecture Centralized Services gave by the NASA Data Center (NDC) Application Service Provider display 2 NDC areas giving administrations Center based record administration Microsoft based arrangement Exchange 2003 SharePoint 2003 Live Communication Server 2003 Active Directory BlackBerry Enterprise Server GoodLink Server

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High-Level HEMI Systems Location Hosted at NDC@MSFC: Backup Exchange (E-mail) and BlackBerry administrations Primary SharePoint administrations (report sharing) Primary Live Communications Server (LCS) administrations (IM) JSC and HQ Domain Controllers Primary GoodLink administrations (Palm/PocketPC administrations) Hosted at NDC@JSC: Primary Exchange (E-mail/Calendaring) and BlackBerry servers for HQ NDC and HQ Domain Controllers Backup GoodLink administrations Hosted at HQ: HQ and NDC Domain Controllers

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Expected Service Availability NISN WAN 99.5% Active Directory 99.99% Exchange 99.99% SharePoint 99.9% Live Communication Server 99.5%

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Exchange Server 2003 Overview Supported E-mail customers include: Microsoft Outlook 2003 for the PC Microsoft Entourage 2004 for the Macintosh Outlook Web Access Any IMAP/S and SMTPS/AUTH customer for E-mail just The Exchange Architecture is scaled to bolster the accompanying at NDC@JSC for HEMI: 100 1GB post boxes 300 500MB letter drops 3600 100MB letter drops Complete Anti-Virus and Anti-Spam capacity Users can control their against SPAM isolate

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SharePoint Portal Server 2003 The SharePoint Server Farm can be found at: https://portal.nasa.gov All SharePoint information dwells at NDC in a focal database and group sites will be made by the NDC upon demand The greatest single document transfer point of confinement is at 75 megabytes (MB) Team destinations and Office joining abilities: Office 2003 conveys full combination Office 2004 for Mac does not give full incorporation because of absence of ActiveX support

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Live Communications Server 2003 Available from anyplace to HEMI-just client base Provides nearness mindfulness among members and mix with SharePoint Portal Server 2003, Outlook 2003 and Exchange Server 2003 Text visit usefulness is the main administration of the Messenger customer NASA HQ is right now supporting Instant Message interchanges won't be chronicled Windows customers just until electronic customer is discharged by Microsoft (code name Budapest) Some firewalls are not perfect Communication is encoded

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Remote Access Features A HQ Laptop will have full access from anyplace Web Access Outlook Web Access (OWA) gives remote E-mail/Calendaring/Directory/Task/Notes get to and is open anyplace without the need to dial-up to HQ or sign onto SNA. OWA can be gotten to by writing in the URL https://webmail.nasa.gov and tap on HQ All customer correspondences are secured by means of SSL OWA gives most capacities contrasted with Outlook and Entourage Look and feel is like Outlook 2003 No entrance to nearby information put away on hard drive SharePoint get to accessible anyplace through any program No LCS web access as of now Alternate Mail customer utilizing SMTP/S and IMAP/S Take home pack will be accessible for Mac and PC Full form of Office (+ Messenger for PC)

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MeetingMaker Data Migration MeetingMaker information will be foreign into Exchange after all HQ clients have been moved to HEMI. MeetingMaker is required to calendar assets or non-HEMI clients at HQ until the cutover. Just gatherings in Exchange will show up on BlackBerry gadgets. Intellisync is offered as point-in-time technique for bringing in gatherings into Outlook (PC just arrangement). Calendaring gatherings will utilize the same "dissemination records" as E-mail records. Assets (areas) will be included with focus particular prefix. HEMI dispersion rundown will be DL-HQ-HEMI Conference room 4E40 will be CR-HQ-4E40

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Major Differences For HEMI E-mail: Outlook/Entourage customer will be required for full list of capabilities. HEMI and non-HEMI clients will have the capacity to send and get mail. Clients won't have the capacity to send/get .compress records or executable documents through E-mail. Endow PC clients will have the capacity to send/get Entrust encoded email from Outlook by means of Entrust 7.0 module. Macintosh clients will be setup to utilize Entrus