Emphaticness 101:

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´╗┐Self-assuredness 101: Intro to Saying What You Mean and Meaning What You Say

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Three Patterns of Communication Aggressive Nonassertive (Passive) Assertive

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Aggressive Behavior Directly going to bat for individual rights and communicating musings and convictions in a way which is regularly untrustworthy, typically unseemly, and dependably disregards the privileges of the other individual

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Aggressive Behavior Goals of Aggressive Behavior : mastery and winning driving the other to lose Winning is safeguarded by embarrassing, corrupting, disparaging, or overwhelming other individuals so they get to be weaker and less ready to express and guard their necessities and rights

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Aggressive Behavior Nonverbals expect to rule or belittle the other Eye contact that tries to gaze intently at, rule the other Sarcastic, stooping manner of speaking; noisy Parental body motions, for example, inordinate blame dispensing

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Reasons People Act Aggressively To express what is on your mind Don't know another approach to express what is on your mind For individual pick up, control To maintain a strategic distance from your very own obligation Low self regard Anger identified with past nonassertion Don't have other methods for dealing with stress Reacting to another's hostility

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Consequences of Aggression The other individual gets cautious Get free of outrage or different feelings Lose fellowships, other private connections, harm connections Affect work, lose work Lose regard

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Nonassertive Behavior Violating your own rights by neglecting to express legit emotions, considerations, and convictions and thus allowing others to abuse you

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Nonassertive Behavior Goals of nonassertive conduct: to conciliate others to evade strife at any cost Message imparted: My contemplations aren't imperative; I don't tally I'm nothing; you are better I don't regard your capacity than grasp frustrations, handle your own particular issues. . .

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Nonassertive Behavior Evasive eye contact Body signals, for example, venturing once more from the other, slouching shoulders, covering the mouth, apprehensive motions Voice tone might be dull or excessively delicate Hesitant discourse design, anxious giggling Gestures which pass on shortcoming, nervousness, self-destruction

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Reasons People Act Nonassertively Avoid encounter Personality Fear of harming the other individual Fear of dismissal, losing the other individual Avoid hostility Self regard Lack of aptitudes Cultural contrasts

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Consequences of Nonassertion Not expressing what is on your mind Nothing changes, issues can deteriorate Damages self regard Can prompt to forceful conduct Other individuals can exploit you

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Assertive Behavior Standing up for individual rights and communicating considerations, sentiments and convictions in immediate, genuine, and fitting ways which don't disregard someone else's rights

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Assertive Behavior Goals of Assertive Behavior- - to get and offer regard to request reasonable play to leave space for trade off when the requirements and privileges of two individuals struggle to convey and create commonality seeing someone

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Assertive Behavior Involves regard, not reverence Two sorts of regard: regard for oneself regard for the other individual's needs and rights

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Assertive Behavior Basic Message: This is the thing that I think This is the thing that I feel This is the way I see the circumstance This message communicates who the individual is and is said without commanding, mortifying, or debasing

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Assertive Behavior Assertive Behavior is NOT: just an approach to get what you need manipulative forceful untrustworthy

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Assertive Behavior Nonverbals are consistent with verbals Voice is properly uproarious to the circumstance Eye contact is firm yet not a gaze intently at Body motions indicate quality Speech example is familiar, expressive, clear, and underscores catchphrases

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Assertive Communication I dialect Communication- - 3 sections: I feel . . . (portray your emotions) when . . .(dispassionately depict the other individual's conduct) It's substantial consequences for you . . .(portray how the other individual's conduct solidly impacts your life or sentiments)