Domain s Senior Care Program

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. . Domain Services Available. Online Account ManagementAn simple approach to stay informed regarding your record, charging, utilization and that's only the tip of the iceberg. Deal with your record online at www.dom.comBudget Billing PlanThis arrangement empowers clients to level out their service bills over a 12-month period. Financial plan clients pay a pre-decided sum every month, in view of their electri

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Territory's Senior Care Program

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Dominion Services Available Online Account Management A simple approach to monitor your record, charging, utilization and that's just the beginning. Deal with your record online at www.dom.com Budget Billing Plan This arrangement empowers clients to level out their service charges over a 12-month time span. Spending clients pay a pre-decided sum every month, in light of their electric utilization and utility expenses. Domain will survey a client's spending sum intermittently and adjust it to keep pace with current electrical utilization, if essential. Client must be present with their bills to be eligible. Emergency Medical Equipment If you or somebody you know requires the utilization of electrically-controlled restorative hardware, read about being added to our therapeutic conditions list at www.dom.com Special Billing Dominion offers exceptional charging groups for the outwardly or hearing disabled. Outsider Notice This program gives any client a chance to assign a companion, relative, pastorate, or even a social administration office to be told before administration is hindered for non-installment. See next slide for upgrades to this procedure.

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Third Party Notice Enhanced Enrollment Process Previous mailing process arrived at the midpoint of 9-10 days to finish exchange. Current same day web based handling by means of www.dom.com Confirmation letter to client of record.

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Online Confirmation

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Energy Assistance Programs State Programs for Low-pay Households The Virginia Department of Social Services offers vitality help projects to help qualified family units with their warming and cooling needs. Virginia Fuel Assistance Program CRISIS Program for warming season. Cooling Program for cooling season. Domain Programs to Help with Winter Heating & Summer Cooling EnergyShare The program gives warming help to individuals who don't meet all requirements for government fuel help or for the individuals who have no other asset. The program has been extended to help Seniors, age 60 or over with their mid year cooling bills. Fan Care Fan Care is an open private organization regulated by the Virginia Department for the Aging that lows salary more established subjects in Virginia keep cool amid summer months. Domain is the essential support, and Wal-Mart is the restrictive retailer giving fans to neighborhood on Aging at a reduced rate.

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New Feature Available through www.dom.com with an end goal to further improve your Customer Service involvement with Dominion, we have built up a strategy for our accomplices to view client account data by means of our site at www.dom.com This new capacity permits seeing of: · Current charging data · A duplicate of present and past bills · Up to 12 months of charging, installment and utilization history · Customer started benefit ask for

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Online get to by means of www.dom.com

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Web Access (proceeded with) The advantages of this upgrade will: · Eliminate many telephone calls · Reduce faxed approvals Provide day by day refreshed data · Reduce the quantity of approved vouchers (future advantage for Cooling Program) keeping in mind the end goal to start this procedure, please total the accompanying application and come back to Dominion by means of fax at 1-888-867-3133.

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Complete and fax to 1-888-867-3133 Contact Person (First & Last Name) ________________________________________________ E-Mail Address (must be an individual's email address) ___________________________________ Agency Mailing Address ________________________________ ________________________________ ________________________________ Primary Phone Number ______________________ Fax Number ______________________ Upon receipt of the above data, you will be issued a User ID and Password alongside a nitty gritty introduction to help you with this new procedure. Domain values our association with the Energy Assistance offices and we trust this new component will empower you to better serve the necessities of our groups.

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