Best Practices for Disaster Recovery Design and Implementation

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Best Practices for Fiasco Recuperation Configuration and Usage. Damian Walch Senior VP, Proficient Administrations Comdisco, Inc. What We'll Spread

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Best Practices for Disaster Recovery Design and Implementation Damian Walch Senior Vice President, Professional Services Comdisco, Inc.

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What We'll Cover… Learning from the reaction to occasions of 09-11-01 Addressing quick moves to be made NOW! Recuperating the data stream Testing the techniques and arrangements Planning for a blackout that can be calamitous

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While organizations believe they're safe to any long haul blackout, progressively that one-fourth of organizations have encountered an interruption over the most recent 5 years, averaging eight hours, or one business day. Source: Comdisco Vulnerability file Warning Comdisco 528 Disasters Supported

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Lesson Our Experience in the WTC Disaster 94 debacles announced identified with the occasion 47 clients All stages – centralized server, appropriated, arrange and workarea Communications were extremely troublesome Companies didn't have reinforcement staff for recuperation Lack of "rally focuses" made more turmoil and added time to recuperation prepare Mobile trailers can be fundamental for recuperation

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Best Practice At-Time-of-Disaster Solutions Speed: Time to Deliver Good Teams: Experience in Crisis Measured Progress: Service Levels Networks: Wireless Innovation: Portal for Communication

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Where to Find It Network of Vendors Mobile Star 972.994.4900 www.mobilestar.com CIT - Technology Rentals & Services (Formerly Newcourt Financial) 800.227.5069 www.citgroup.com Data Recovery Group 888.462.3299 www.datarecoverygroup.com GE Capital 800.243.222 www.gecapital.com Aggreko 318.367.7884 www.aggreko.com

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Solution Communications Portal To do that, you should have an abundance of current insight about your assets and what's truly occurring in the field . The proficient and fast portion of assets is vital to the speedy rebuilding of basic administrations and systems.

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Building Blocks Recovery Event Sequence Restore Infrastructure Restore Application Restore Data to RPO Lost Applications Data Restore Network Event Offsite Vital Records Immediate Response Resume Business Interim Site Return Home Synchronize Lost OS Data Recreate Lost Data Transactions Process Backlog Relocate Business Function Backlogged Transactions Recovery Time Objective Time required to recuperate basic frameworks to a practical state, frequently thought to be "back to typical" for those frameworks assigned as mission basic. Recuperation Point Objective Point so as to which the data has been reestablished when the RTO has slipped by and is needy upon what is accessible from an offsite information stockpiling area.

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Checklist What is required for recuperation? Technique: Summary of beneath, recorded. Information: Applications distinguished, moved down and taken offsite. Individuals: Knowledgeable staff that comprehends DR and critical pictures. Put: Other areas related to adequate capacity and testable. Organize: Capacity, gear and programming to reestablish connectivity. Techniques: Action-situated recuperation arranges

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Good Idea What to Include in Recovery Strategy? PC or Computer Interface Router or ISP Portal Router or ISP Portal End User Data Storage Services Network LAN Application/Database Servers

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Issue Customer Data Center Customer Data Center Customer Data Center Comdisco Recovery Center Comdisco Recovery Center Comdisco Recovery Center Comdisco Recovery Center Today Customer Data Center Storage Area Networks Tomorrow How Do you Pick a Strategy? Recently

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Decision Point Considerations for Advanced Recovery Solutions COST LOCAL PERFORMANCE IMPACT FAULT RECOVERY IO RATE WIO RATE Each Customer has novel necessities RESYNCH IMPACT BANDWIDTH DISTANCE

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Building Blocks Corporate Recovery Organization Crisis Management Business Recovery Teams Business Recovery Coordinator Critical Business Functions Only Information Technology Finance Office Infrastructure Support

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How much space is accessible? At the point when is the space accessible? What amount outside stopping? Does the parking area have lights? What number of doorways and would they say they are secure? Is there security card access into the building? How long every year do the occupants encounter electrical blackouts in this building? Is the security work area kept an eye on 24 x 7? Is the building associated with any of the SONET Fiber Ring? What organize transporters are giving administration in building? Are there telecom rooms on each floor, shared? Is there a generator in the working to give control reinforcement in case of force disappointments? Provided that this is true, is this accessible to inhabitants? Agenda Looking for Alternative Site?

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Tip How to Make Plans More Usable Don't get into investigation – loss of motion!!! Arrangements ought to be brief Nobody will utilize an arrangement that requires a cover They should be activity arranged You ought to have the capacity to get to or convey them sufficiently small to convey in a portfolio Utilize on a Personal Digital Assistant (PDA) Access by means of the web Adaptable Just like programming, you can't "hard code" data Give them rules and assets to address the circumstance

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Tip Conduct Realistic Testing Test in any event once every year, except do it right! Require inclusion from the staff that will really do the recuperation… MAKE THEM AVAILABLE Use reinforcements now and again, at any rate illuminate them… Test the data stream Storage, databases and backend frameworks Infrastructure: including system, security and middleware Include end-clients, workstations and servers

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Windows NT Backup & Recovery by John McMains Disaster Recovery Planning for Networks, Telecommunications and Data Communications by Regis J. Bates Oracle8i Backup & Recovery by Rama Velpuri Disaster Recovery Planning and Resources for Records Managers and Librarians by Jacqueline Virando Blueprints for High Availability: Designing Resilient Distributed Systems by Evan Marcus www.globalcontinuity.com www.drj.com www.comdisco.com www.survive.com www.gartnergroup.com www.rothstein.com Resource Resources for More Information BOOKS WEB SITES

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What is the condition of recuperation arranges and would they say they are far reaching? Inquire as to whether you have reinforcements finished frequently for basic information on real frameworks or workstations inside the specialty units? Return to physical assurance, client confirmation, get to control, encryption, security administration for systems administration and correspondences. Do you have a war room for the administration group to talk about exercises and convey? Talk about conceivable contracts for substitution hardware or delivery of benefits from innovation merchants. How might our clients get in touch with you in case of an outage?  Have we diverted call movement to a substitute number? Do all officials comprehend their changed part to be performed at time of debacle and their successor? How are basic non-electronic reports secured and where are they put away, or they taken off-site? Next Steps What Should Executives Ask?

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The 7 Key Points to Take Home Know how you will speak with Employees Customers Other Corporate Offices Develop and post rally focuses Develop an "entryway" to impart proactively Follow the "wire" and know the data stream Test with who will recoup and utilize reinforcements Plans ought to be brief, versatile and convenient

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Your Turn! Inquiries and Answers Damian N. Walch Senior Vice President, Professional Services Comdisco, Inc. 847.518.7756 dnwalch@comdisco.com

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