Any state that needs to develop needs to keep the residents at the focal point of all arrangement details

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Any state that needs to develop needs to keep the nationals at the focal point of all arrangement definitions. RIGHT TO SERVICE ACTEmpowering the natives of Punjab. 01. About Right to Service Act. Why Right to Service Act?What is the motivation behind this Act?How the Act was conceptualised?Salient components of the ActHow to get to these services?How to stop a complaint?Right to Service CommissionServices Notifie

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Any express that necessities to develop needs to keep the subjects at the focal point of all strategy plans RIGHT TO SERVICE ACT Empowering the residents of Punjab 01

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All about Right to Service Act Why Right to Service Act? What is the reason for this Act? How the Act was conceptualized? Remarkable components of the Act How to get to these administrations? How to hold up a protestation? Ideal to Service Commission Services Notified 02

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Why Right to Service Act? 64 years after autonomy... Doubt between resident & the Government Citizens regarded like Ria and Administration as Mai Baap . Administrations given as "Doles" or " Khairat' Corruption in conveyance of administrations No institutional arrangement of protestation redressal 03

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What is the Purpose of this Act? Engaging nationals to claim benefits as a Right Restoring Dignity of the residents Reposing Trust in natives through procedural changes and innovation Democratizing Governance through Accountable Administration Institutionalize component to take suo-saying notification of any degenerate practices and badgering 04

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How the Act was Conceptualized? Not simply a bit of enactment Extensive work accomplished for a long time at three levels - Procedural changes to rest confide in the natives, similar to end of sworn statements Process reengineering, as on account of property enrollment, optional forces of the tehsildar in regards to computation of development cost has been supplanted with level rate; presentation of self confirmation of building arrangements by empanelled designers Dignified administration conveyance focuses, as Fard Kendras, Saanjh Kendras and Suvidha Centers 05

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Salient Features of the Act St atutory backing for guaranteeing convenient conveyance of administrations A Dynamic Act - Sufficient degree to incorporate new administrations, alter courses of events, adjust new innovation advancements without long regulatory systems Main push is to give benefits first and afterward begin procedures against failing authorities 06

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Easy protest redressal component Transparent and responsible organization . Indeed, even those administrations which are yet to be incorporated into the Act, it has been made required with respect to the concerned divisions to make open stipulated time limits for their conveyance Punjab is the main state which has included twenty (20) police administrations 07

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Procedure for getting administrations 08

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How to Access the administrations? Benefit Delivery Centers Suvidha Centers at the region/sub-divisional level Fard Kendras for Revenue administrations Saanjh Kendras for Police administrations 09

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List of Concerned assigned authorities accessible at above spots Proper receipt should be issued to encourage following Digitized frameworks are being created to track dissent or postponement in administration conveyance consequently by the investigative experts and the Commission First Appellate Authority might make a move on deferral and refusal without sitting tight for the formal dissension 10

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How to Lodge a Complaint? One of a kind receipt number can be specified on a protest proforma made accessible at the administration conveyance and online First Appellate Authority , SDM/DSP to make a move inside time confine stipulated for the conveyance of a specific administration Complaints can be documented inside 30 days of refusal or non-conveyance of administration Second Appellate Authority , DC/SSP/Commissioner of Police skillful to force punishment upto Rs 5000/ - for disavowal or postponement in conveyance of administration without adequate reasons 11

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Right to Service Commission Oversee execution of the Act Take suo aphorism see for dissent or deferral in conveyance of administrations to any national Entertain Revision petitions against requests of Second Appellate Authority Make recommendations to Government for guaranteeing better conveyance of administrations & prescribe prepare re-designing Recommend disciplinary activity against blundering authorities 12

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Services Notified As on date, 67 administrations have been advised under the Act Provision in the Act, more administrations can be told later 13

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Local Government 14

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Local Government 15

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Local Government 16

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Transport 17

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Transport 18

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Housing & Urban Development 19

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Housing & Urban Development 20

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Revenue 21

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Revenue 22

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Health 23

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Home 24

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Home - Police 25

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Home - Police 26

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Home - Police 27

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Home - Police 28

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Social Security 29

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Food , Civil Supplies and Consumer Affairs 30

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Personnel 31

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Rural Water Supply & Sanitation 32

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Other Governance Reforms Legislative Reforms Citizen Service Delivery IT Initiatives Process Re-designing Institutional Strengthening and Capacity Building 33

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Legislative Reforms AMENDMENTS IN PUNJAB LAND REVENUE ACT, 1887 Power of remand in bid cases limited to First Appellate Authority simply After this correction, Divisional Commissioners and FCR need to choose a case and can't remand to lower income authorities No interest against between time orders 34

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Legislative Reforms AMENDMENTS IN PUNJAB LAND REVENUE ACT, 1887 After this alteration, in parcel cases the more seasoned routine of going for an interest for each request of Tehsildar/SDM might not be conceivable. This revision alone might bring about speeding up the conveyance of equity in segment cases. Force of update confined to level of Divisional Commissioner 35

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Legislative Reforms AMENDMENTS IN PUNJAB SECURITY OF LAND TENURES ACT 1953 AND THE PEPSU TENANCY AND AGRICULTURAL LAND ACT 1955 Land proprietors can give their territory on rent for a settled period Ejectment of inhabitant after the expiry of term of rent less demanding after the change to segments 9(1), 9(A), 17 and 18  of the said demonstrations Section 8 (b) revised : word "male" erased , in this way, giving equivalent occupancy rights to both "male" and "female" descendents. 36

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Legislative Reforms AMENDMENT IN MOTOR VEHICLE ACT, 1988 & RULES 4, 10, 11 OF CENTRAL MOTOR VEHICLE ACT Principals of instructive organizations approved to issue 'Learner's License' to understudies subsequent to leading obligatory test about information of movement principles 37

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Citizen Service Delivery "SAANJH" Kendras under Community Policing Program : Verification of Passport & Arm licenses, Police leeway Certificate, Economic offenses cell, NRI Police Stations, Cyber Police Stations, Women cell and Grievance Redressal Counter Establishing of "FARD" Centers: 137 focuses took off Emergency Medical Response Systems – Dial 108 190 ambulances have been positioned the whole way across the state for crisis medicinal services. 50 more would be positioned by month end, amassing to 240 38

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IT Initiatives Computerization of Land Records Smart card based Driving License & RC E-offering in all divisions Integrated Work Flow and Document Management System Integrated Financial Management System for all treasuries Public Works Information Management Systems E-Gram focuses E-boundaries for toll accumulation 39

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Process Re-designing Elimination of Affidavits in more than 150 administrations Self announcement to supplant sworn statements Simplification of Registration of Vehicles: Automobile merchants approved to enroll vehicles sold at their particular dealership and issue enlistment numbers. Streamlining of Registration of offer deeds 40

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Process Re-designing Streamlining the procedure of Registration of Births and passings Simplification/easy to understand strategy with respect to authorize of building arrangements Decentralization of forces to urban neighborhood bodies to endorse/prescribe change of land utilize Simplification of methodology for authorize of town arranging plans to empower arranged advancement in metropolitan territories 41

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Strengthening Institutions & Capacity Building Establishing Punjab Governance Reforms Commission (PGRC) Only State to make a select changes commission and Oversight Committee to execute the proposals of the Commission Submitted 5 reports – change in Administrative issues, Healthcare, Environment Management, Education and Governance Revamping of Punjab Remote Sensing Center for satellite mapping of the state 42

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Thank You