Administration in a Permanent Crisis Ronald Heifetz

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. . Emergency Leadership. Two Phases:Emergency PhaseAdaptive Phase. . . Crisis Phase. Objectives: a) Stabilize the Organizational Community b) Buy Time. . . Crisis Phase. Tasks:PresenceSpeak to People\'s ExperienceMaintain PoiseDrive the Prepared Organizational ResponsesImprovise as Needed to the Extent that is Possible.

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